Paypal *digitalrive avg

AVG Subscription
5

I was charged 17.88 Euros on my Paypal account and I have absolutely nothing to do with AVG. My protection is and always has been AVAST. What is going on? I think this has happened before. It took me a long time and effort to get my money back. About this time of year. PLEASE  fix this immediately

4

Hello Michal,
We are here to help you. You have been charged for renewal of AVG TuneUp - Unlimited. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email.This also contained information on how to unsubscribe.

Refer this https://support.avg.com/SupportArticleView?urlname=Cancel-automatic-license-renewal article to cancel your subscription. Else, confirm your refund request here to initiate it on our end.

1

Hi All!

Today my debit card was charged for 33 EUR. Title of this money transfer is PAYPAL *DIGITALRIVE AVG. I don`t know what is going on, but I want to know how I can get my money back. Please, help me find any solution.

Thank You!
Regards!

Michal

3

Hello Michal,
We are here to help you. You have been charged for renewal of AVG TuneUp - Unlimited. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.

Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email.This also contained information on how to unsubscribe.

Refer this https://support.avg.com/SupportArticleView?urlname=Cancel-automatic-license-renewal article to cancel your subscription. Else, confirm your refund request here to initiate it on our end.

2

Hello Marianna, 

We acknowledge your refund request. Could you please write back to us through separate own post? So, we can check your account and help you to resolve it. Thank you.