Pc broken, want to cancel but that don't possible

Hello Andre,
We are here to help. I have cancelled the automatic renewal for AVG TuneUp - Unlimited on your behalf. The subscription will not renew and no money will be taken from your account.
Feel free to contact us again if you need any further assistance.
Cheers,
Alok.

Hi, 

I tried AVG for a while but my computer sadly past away last week so I don't need the product for at least a few months. Why can 't I cancel? I tried all the ways as described in the mail and the homepage. 

Any suggestions?

Hello Andre,
We are here to help. I have cancelled the automatic renewal for AVG TuneUp - Unlimited on your behalf. The subscription will not renew and no money will be taken from your account.
Feel free to contact us again if you need any further assistance.
Cheers,
Alok.