PC Restart needed

Hi John,

We are sorry to hear this.

Did you try to update the computer?

Can you mention the version of the program?

Keep us posted.

OK, I finally got the time (and inclination) to restart my computer as AVG Demanded, AGAIN.  The restart happened yesterday 10/1, in the afternoon. 

Virus definitions as of 10/2/19 4:32 ver 191002-2
Application update 9/19/19 1:58 AM ver 19.8.3108 build 19.8.4793.541

So far, no DEMAND to restart computer.
I will be checking ths daily and pot when the damned DEMAND reappears (likely before the week is out)

I attempted to take the survey from the email and it is an invalid link in the email

This isn't the usual behavior of AVG TuneUp.
In this regard, we'd suggest you to reinstall TuneUp. To do so, follow the steps in below articles : 
Uninstall AVG TUneUp  
Install/Activate AVG TuneUp
Please use the code that is sent to you via email to activate the program & let us know if it helps.
OK, I went through this uninstall/reinstall AGAIN.
It appears to have corrected the original problem HOWEVER
It was a big PITA to have to go through and retest every disk drive.
Had I not done so, I would have been stuck with a Notification until somewhere in the future when, likely, I would have gotten a big red warning that my drives have not been checked ever.

Some of the human factors/usability conditions of all of the AVG products leave everything to be desired.  I would suggest working with a human factors/usability consulting firm to make sure that your products are realy usable by your customers and not just the developers that don't know squat about their customer needs.

You can close this and take the above as a suggestion as to one step to take to improve your product(s) acceptability.

It is NOT fixed.

I got the November 1 Virus Definitions update 191101-0 and again got that damn red warning that I had to restart my computer.

This AVG Software needs a serious reworking to avoid having to do a restart every time the virus definitions are updated.

(The application version is the same as I noted above and was not updated)

1) I have not seen a 'You Must Restart Your PC ..." whan I get an application (software) update.
2) I have ONLY seen a "You Must Restart Your PC ..." when Virus Definitions are updated, and then, not every time but almost always.
3) OK, got it on streaming updates.  It is enabled.
4) I still think that it is a serious usability/design failure that the entire computer has to be restarted just to install some virus definitions
5) Can anything be done to allow Ctrl-C to copy information from the AVG Screens?  That would somewhat mitigate the problems when uninstalling/reinstalling AVG.

This is turning out to be one of my least favorite programs as far as usability is concerned.

I ran across this as i've been having the same issue, practically every day, i boot up my PC and get the 'restart your pc' because of AVG…ANNOYING and makes no sense

John, not every virus definitions update are critical.
Some will be critical and important which is why it is requesting to perform the restart.
We would like to know whether you get a separate prompt to restart the computer or the message appears on AVG user interface to restart?
Do you have the latest 19.8 version installed for AVG Internet Security?
To check that, click on "Menu-->About" from AVG Internet Security program interface.

OK, I finally got the time (and inclination) to restart my computer as AVG Demanded, AGAIN.  The restart happened yesterday 10/1, in the afternoon. 

Virus definitions as of 10/2/19 4:32 ver 191002-2
Application update 9/19/19 1:58 AM ver 19.8.3108 build 19.8.4793.541

So far, no DEMAND to restart computer.
I will be checking ths daily and pot when the damned DEMAND reappears (likely before the week is out)

Why is it that EVERY TIME I go to AVG Internet Security I have this big RED message about "PC RESTART NEEDED"?

I go there about once a week and it seems as though this always always presented.

Today, the ONLY thing that was up dated was virus definitions.

This is really annoying that I always have to restart.

I'm going to just drop this as you at AVG don't seem to understand how annoying and this is to someone with over 40 years experience working with, designing, and testing computers and computer systems, from main frames to integrated.

It used to be that customer satisfaction was the number 1 priority.  I can see that this is no longer the case.

John, a PC restart may be required to complete the installation of few updates.
Does the PC restart required message persists even after rebooting?
Time to consider some alternatives - https://www.av-test.org/en/antivirus/home-windows/windows-10/august-2019/
I completely and whole heartedly support John on this very vexing issue. I am surprised that more people haven't complained this issue. The recuring "restart" prompts are a complete dealbreaker. The message seems to be coming up almost every day now for the past week or since the last major program update on September 19. Something is definitely seriously wrong with that update. We never had to restart the machine so many time for incremental daily updates. I have exact same version information that John has posted above.

Not yet, because I should not have to EVERY damn time.

Virus Definitions are up to date: Release date: October 1, 2019 9:51 AM (ver. 191001-4)
Your application is up to date: Release date: September 19, 2019 1:58 AM (ver. 19.8.3108 - build 19.8.4793.539)

AsI said earlier, just 5 or so days ago, I also had to restart the computer according to AVG.  That is why I want to NOT have to do this every time with AVG Internet Security.

Also, this would be a hell of a lot easier to communicate were I able to copy/paste from the AVG Internet Security -> Menu -> Settings -> General -> Update screen.

This , and all other AVG programs are getting more and more difficult to use as you remove useful functions (dupe file finder), make improvements (restart computer EVERY time), etc.

I have used AVG for years but, you are sorely trying my patience.  If I have to restart my computer after this time, I will likely remove all AVG products and go with a more responsive (to the customer) vendor.

And NO, you may NOT take control of my computer to fix this.

Hello John, 
We can understand the situation on your part. This is not we want our customers to experience.
Let us make a attempt to clarify your concerns above.  
1. When a program is outdated, it doesn't impact the protection of your device. It is just the version of the program needs to get updated and this could be the reason we haven't notified you about a restart. 
2. However, it is necessary to update virus definitions (which really needs your attention) often to prevent your device from emerging threats/vulnerable attacks. This is why restart is required to save the changes (major update or latest patches) made. 
4. We will be happy to pass your comments to our developers for consideration in future. You can also submit your suggestion through program user interface (Open AVG > Menu > About).
5. We are sorry that we don't have an option to copy the information appearing on AVG user interface. 

If you would like to anaylze this from our end, please do let us know. We will go ahead and collect some AVG log files from your PC, submit to our senior team. They will check this for you. 

Thank you for your understanding in advance!

John, we realize your concern, but a computer restart will be requested only when a critical update is released.
Unless your computer is restarted, the installed update couldn't perform its functions. 
When you get the prompt from AVG to restart the computer, you should have also have an option to "restart later".
Did you notice such option on that prompt?

How do I edit my response to AVG?

Hi John,

We are sorry to hear this.

Did you try to update the computer?

Can you mention the version of the program?

Keep us posted.