I use the paid version of AVG Security. I downloaded PC Tune Up and Driver Updater as the AVG pop-up said my laptop was cluttered and drivers were out of date so decided to clear it and update it all using those programmes. Since it has all completed, I have been unable to use the laptop as the screen keeps flashing on and off whilst on the Desktop and I cannot access anything. Thank goodness I backed everything up before I did this. I am now having to use a new laptop and have unsubscribed from both these programmes as I will certainly not want to pay for them and shall never use them again nor recommend them. It's been an absolute headache and I am so annoyed. Does anyone know how I can stop the screen from flashing and use the laptop again?
Hello Judith,
We regret the inconvenience caused.
We will help you to resolve the issue.
We suggest you restart your computer in safe mode with networking (http://avgclick.me/rebootintosafemode).
Try to undo the changes using the "Restore Options" from AVG Driver Updater.
Refer to this article for restoring the drivers https://support.avg.com/SupportArticleView?urlname=Use-AVG-Driver-Updater
If you face any difficulties, feel free to contact us.
Hello Judith,
We regret the inconvenience caused.
We will help you to resolve the issue.
We suggest you restart your computer in safe mode with networking (http://avgclick.me/rebootintosafemode).
Try to undo the changes using the "Restore Options" from AVG Driver Updater.
Refer to this article for restoring the drivers https://support.avg.com/SupportArticleView?urlname=Use-AVG-Driver-Updater
If you face any difficulties, feel free to contact us.