PC Tune up and Office programs

Hello Ruud.
I apologize for the inconvenience caused. I have sent an email instruction to get connected to our remote technician. Who will connect to you via remote and help you in diagnose the exact issue for you. Please feel free to contact us back for any further assistance. Thank you.

Hi Everyone,

I have a problem when I have PC tune-up installed with Microsoft Office 2010 programs.
If I click on a .xlsx or .docx file there is an error screen saying "Error transmitting ​​the command to the program".
If I un-install PC tune-up, everything works fine. The file will then open in Excel.
So, with Tune up installed, I have to open Excel, and then open the file, that works OK.
How can I solve this issue?

Best regards,
Ruud.
​​​​​

Hello Ruud.
I apologize for the inconvenience caused. I have sent an email instruction to get connected to our remote technician. Who will connect to you via remote and help you in diagnose the exact issue for you. Please feel free to contact us back for any further assistance. Thank you.