PC Tune up & Aniti Track

My computer repaiirman has recommended I uninstll AVG PC Tuneup & AVG Anti Trax from my computer. Aparrantly they have corrupted my operating system and required $215.00 worth of repairs. The two year Anti track renewal is August 30, 2022 therefore requiring a 13 month credit. The Tune up renewed March 19th, 2021. I am requesting a 5 month credit to my account for that program. AVG should also pay for the $215.00 repair bill I encurred as a result of these files. I look forwrd to your response. Regards,
Sam

Hello Sam,

We are sorry to know this.
We would like to inform you that unfortunately refund is not eligible for either of these products and if you have contacted us first, we would have tried to fix this issue at free of cost.
Also we do not have an option to reimburse for a third party service.
As a valuable customer, we can offer you for additional 3 months extension of your AVG subscriptions.
Thank you.

Hello Sam,

We are sorry to know this.
We would like to inform you that unfortunately refund is not eligible for either of these products and if you have contacted us first, we would have tried to fix this issue at free of cost.
Also we do not have an option to reimburse for a third party service.
As a valuable customer, we can offer you for additional 3 months extension of your AVG subscriptions.
Thank you.