Hello Gill,
From your account, I see that you have purchased AVG TuneUp - Unlimited and AVG Secure VPN. I've sent you an email, please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to install/activate AVG TuneUp and AVG Secure VPN on your computer as quickly as effectively possible.
Best regards,
Alok.
I have just upgraded my AVG to include tune up. I received info to go to dashboard, Connect menu, then connect and then input my e mail address and password. This did not appear so I followed instructions on community. I.e. Click on e mail address and leave this network. I did this then went into connect and was then asked to look into existing account or enter invitation code. If I log into exisiting account it just gives me original antivirus free protection and saying trial period for tune up a has expired. How do I get this to work please?
Hello Gill,
From your account, I see that you have purchased AVG TuneUp - Unlimited and AVG Secure VPN. I've sent you an email, please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to install/activate AVG TuneUp and AVG Secure VPN on your computer as quickly as effectively possible.
Best regards,
Alok.