Hello Thomas,
We regret for the inconvenience caused. Could you please confirm whether you have received any error message while removing the duplicate files? We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=Update-AVG-PC-TuneUp-to-the-latest-version to update your AVG PC TuneUp and check if it resolves the issue.
Thank you.
Scan found several duplicate files…but can't remove them?
Hello Thomas,
We regret for the inconvenience caused. Could you please confirm whether you have received any error message while removing the duplicate files? We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=Update-AVG-PC-TuneUp-to-the-latest-version to update your AVG PC TuneUp and check if it resolves the issue.
Thank you.