PC Tune up failing to clear selected files after start up

Hello Bill,

If I understand correctly, the files cleared by AVG PC TuneUp are appearing again after system startup, am I correct?

Have used the clean up tool on AVG PC Tune up and keeps coming up with the following despite having restarted the PC a number of times:

Clean up completed of which following files will be deleted after start up (Currently locked)

Can you advise please

Bill,


I understand this must be upsetting and I apologize for the inconvenience. I have sent you an email, please follow the email instructions to get in touch with the remote support. They will analyze the issue and assist you, free of charge/cost.

Hello Bill,

If I understand correctly, the files cleared by AVG PC TuneUp are appearing again after system startup, am I correct?