PC Tune Up not responding to open command

Hello Vincent,

I am sorry to know that.
I see that your license for AVG Antivirus got auto renewed recently but there is also a subscription for AVG Internet Security - Unlimited (1 year) found on your account which is under auto renewal process and you will be charged for it soon.
Please let us know whether you would like to continue using the unlimited devices subscription or wish to use the recently renewed antivirus license.
Thank you.

I can't open my PC Tune to function to allow me to install my renewal of my anti-virus app.  I have opened this app earlier today, but cannot open up PC TuneUp to install my renewal of my anti-virus application.  I paid for my renewal earlier in July and want to install it before my old license expires.

Hello Vincent,

I am sorry to know that.
I see that your license for AVG Antivirus got auto renewed recently but there is also a subscription for AVG Internet Security - Unlimited (1 year) found on your account which is under auto renewal process and you will be charged for it soon.
Please let us know whether you would like to continue using the unlimited devices subscription or wish to use the recently renewed antivirus license.
Thank you.