PC Tune-up Subscription

Hello Vanessa,
We regret to hear about the inconvenience caused. We suggest you to run AVG Clear tool and AVG Remover tool to remove AVG and its traces, then try a fresh installation.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Run AVG Clear tool and click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (If it doesn't work, please try AVG Remover tool directly)

Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the AVG Remover and Restart
After reboot, Open C drive and delete "AVG Remover" folder, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to install AVG PC TuneUp : http://avgread.me/1ERJxSd
Please, feel free to let us know if you require any further assistance.

Hi,

I've had the free AVG for some time and it expired.  I subscribed for the PC Tune-up yesterday and received my invoice and download instruction by email, but its fails to down load giving me error messages:
Oxe0010406 and Oxe001f921

I'm rather frustrated and wish this can be resolved soon.

Thanks
Vanessa

Hello Vanessa,
We regret to hear about the inconvenience caused. We suggest you to run AVG Clear tool and AVG Remover tool to remove AVG and its traces, then try a fresh installation.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Run AVG Clear tool and click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (If it doesn't work, please try AVG Remover tool directly)

Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the AVG Remover and Restart
After reboot, Open C drive and delete "AVG Remover" folder, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to install AVG PC TuneUp : http://avgread.me/1ERJxSd
Please, feel free to let us know if you require any further assistance.