PC TuneUp 2015 version 15.0.1001.604

Other products
5

I had to run MicrosoftFixit.dvd.MATSKB.Run from the Microsoft Troubleshooter page to fix the issue.
Thanks.

6

Thanks for posting back. Glad to know that your issue has been solved. Thanks.

1

Since installing this product, and all the updates, PC TuneUp is reporting the following problem under topic PC Health
Windows reports that the "TSSTCorp CDDVDW SH-222BB ATA Device" device is not working properly.

Following the recommended solution just returns:
Windows has determined the driver software for your device is up to date.

The ATA device will not read CDs or DVDs in windows 7 but will read them when I run my PC via the Linux Mint 17 OS.

Any ideas???

4

Thanks for posting back. Glad to know that your issue has been solved. Thanks.

3
Hi Phillip, perform a system restore and see if that solves the problem. Select the most recent restore point. Copy all your important files on a USB drive before you perform system restore. To know how to perform system restore visit: http://bit.ly/1sYgmYS. Let us know how it goes. Thanks. 
2
I had to run MicrosoftFixit.dvd.MATSKB.Run from the Microsoft Troubleshooter page to fix the issue.
Thanks.