Hi David, sorry to hear that. I can see that you have purchased AVG Ultimate. AVG Ultimate is a combination of Internet Security and PC TuneUp. You are requesting a refund for AVG PC TuneUp. Please contact Sales Support…Chat with us [AVG] online for further assistance ( http://bit.ly/1bsBJfY ). Thanks.
I had AVG 2015 Internet Security and PC tuneup installed recently. In a few days my PC would not boot correctly. I had to deal with Microsoft to repair it. They fixed it but only by removing AVG. I immediately contacted AVG to reinstall the Internet security part of it and not the PC tuneup part of it. Apparently, and I saw this myself, AVG PC tuneup program disabled my boot application when it was installed the first time. AVG tech did not reinstall the PC tuneup the second time and again it works just fine now. I want a refund for that PC tuneup part of it as I really want the security of AVG. Can I social networking security in lieu of PC tuneup costs?
David
Other david rojas posting (https://support.avg.com/answers?id=906b0000000D2xZAAS).
AVG Guru
Hi David, sorry to hear that. I can see that you have purchased AVG Ultimate. AVG Ultimate is a combination of Internet Security and PC TuneUp. You are requesting a refund for AVG PC TuneUp. Please contact Sales Support…Chat with us [AVG] online for further assistance ( http://bit.ly/1bsBJfY ). Thanks.