PC Tuneup Deletes files VERY slowly

Hi Larry,

We understand your concern, we would like to inform you that the Maintenance Scan will take some time to Clean your PC and as you already mentioned that the file size is huge, we request you to wait and Clean the files as it is normal to take time to clean huge amount of files. Thank you for understanding!

Thank you!

When deleting files as part of cleaning up it takes a VERY long time to complete the deletion.

For example, right now I am running Maintenance and there was a large amount of items to be deleted in System Cashe and Logs (approx 10-20Gb based on my recent upgrade of Windows 10.  I do not expect it would delete these files in a matter of seconds, but it has been well over an hour and it is still deleting. 

This is not my first experience with it being slow - it has always been a source of frustration - but this is really really slow.  I have also recently upgraded PCs, and had this issue on both the old and new unit.  The new one is a pretty powerful gaming rig - so the hardware is definite now an issue.

Thanks

I waited another hour, and hit Cancel.  I then ran another scan and I still had the same amount of data to be removed.  Seems like after 2 hours nothing was actually deleted.

Hi Larry,

We understand your concern, we would like to inform you that the Maintenance Scan will take some time to Clean your PC and as you already mentioned that the file size is huge, we request you to wait and Clean the files as it is normal to take time to clean huge amount of files. Thank you for understanding!

Thank you!

Hi Larry,

We apologize for the inconvenience caused, we have sent you an Email with further instructions. Please check your Mailbox once.

Thank you!