We apologize for the inconvenience. We will help you sort this issue.
We'd like to inform you that the AVG PC TuneUp is the old version of AVG TuneUp.
We suggest you uninstall AVG PC TuneUp and install AVG TuneUp.
Since it's not advised to discuss order/product related and personal information over this public post, we have sent you an email.
Please find that email and use it to revert to us.
Status prior to issue: I had AVG Protection, and the subscription was about to expire. I purchased a license key.
Status of issue: My PC TuneUp display's a dialog box stating I do not have the full version, because it states "Unlock all 30 features", and then purchasing. I go to AVG subscription portion, and it shows Subscriptions on this PC. It does not list PC TuneUp. That is listed under available subscriptions, and right under header is "AVG PC TuneUp". I have selected "Activate and Install", but it display's an icon referring to "processing",but then it stops, and the status of the PC TuneUp, remains the same. Should I uninstall PC TuneUp, then try activating and installing? Thanks for any help
Hello Robert,
We apologize for the inconvenience. We will help you sort this issue.
We'd like to inform you that the AVG PC TuneUp is the old version of AVG TuneUp.
We suggest you uninstall AVG PC TuneUp and install AVG TuneUp.
Since it's not advised to discuss order/product related and personal information over this public post, we have sent you an email.
Please find that email and use it to revert to us.