PC tuneup keeps telling me to purchase

Hello Tina,
I see that you have purchased a one month subscription of AVG TuneUp - Unlimited. Please make sure that you have activated the product as per the instructions provided in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate . If you did, please logout and log back in to AVG Zen.

I just purchased

AVG TuneUp - Unlimited and I downloaded it, but when I try to use it, it keeps telling me that my free trail date has expire please buy  what is the problem

Hello Tina,
I see that you have purchased a one month subscription of AVG TuneUp - Unlimited. Please make sure that you have activated the product as per the instructions provided in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate . If you did, please logout and log back in to AVG Zen.