Hello Sandra,
I understand the inconvenience.
I see that you have initiated the order for AVG TuneUp - Unlimited Devices 12 Months on 31st December 2017 but there is a synchronization issue with the order, hence you aren't able to view the product details and activate it.
To fix the issue, I have forwarded the case to concern team but this will take time.
Keep checking your email to know the status. Your patience is much appreciated.
I purchased a one-year subscription of PC Tuneup on 12/31/17. I received a confirmation email and the cost was debited from my bank account, however, My AVG does not show this subscription and I don't know how to install it on my computer. Please advise.
Hello Sandra,
I understand the inconvenience.
I see that you have initiated the order for AVG TuneUp - Unlimited Devices 12 Months on 31st December 2017 but there is a synchronization issue with the order, hence you aren't able to view the product details and activate it.
To fix the issue, I have forwarded the case to concern team but this will take time.
Keep checking your email to know the status. Your patience is much appreciated.