Hello AVG. I have again received by email your Invoice number 3802381154 for Renewal AVG PC TuneUp 1 computer (1 year). You informed me above that you had cancelled the auto re-newal process for this product. Please confirm that you will refund the money and permanently cancel this product from my account.
Hello Micahel,
I understand the inconvenience.
I see that you have purchased AVG PC TuneUp (1 computer) license which is under auto renewal progress.
As per your request I have cancelled the auto renewal and hence you won't be charged for this renewal.
The current AVG PC TuneUp license number expires on 19th December 2017.
The product not appearing on AVG my account should be escalated to our sales team and would like to get it escalated?
The PC Tuneup subscription is not listed in My Account but I have received a renewal email. The original Order Number is is listed in my purchase history. Please cancel this subscription.
I understand the inconvenience.
I see that you have purchased AVG PC TuneUp (1 computer) license which is under auto renewal progress.
As per your request I have cancelled the auto renewal and hence you won't be charged for this renewal.
The current AVG PC TuneUp license number expires on 19th December 2017.
The product not appearing on AVG my account should be escalated to our sales team and would like to get it escalated?
Hello AVG. I have again received by email your Invoice number 3802381154 for Renewal AVG PC TuneUp 1 computer (1 year). You informed me above that you had cancelled the auto re-newal process for this product. Please confirm that you will refund the money and permanently cancel this product from my account.