Hello Marcy.
I request you to click this link
http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIptQIlunFYQBgQKFnrQcCG2PUJLhfywLrIMdkpGr%2Bp%2B6
to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start remover process.
After the remover tool process is successfully finished, I request you to restart your pc.
After the restart, I request you to manually delete the AVG Remover folder in the C drive of Mycomputer.
Now, try to install your products back in your system and you will be good to go.
Thank you.
I have completed all suggessted steps and it still doesn't work. This is very frustrating.
Hello Marcy.
We certainly understand how something like this can really try your patience. You would have an email with instructions to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please get back to us for any further assistance. Thank you.
Hello Marcy.
I request you to click this link
http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIptQIlunFYQBgQKFnrQcCG2PUJLhfywLrIMdkpGr%2Bp%2B6
to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start remover process.
After the remover tool process is successfully finished, I request you to restart your pc.
After the restart, I request you to manually delete the AVG Remover folder in the C drive of Mycomputer.
Now, try to install your products back in your system and you will be good to go.
Thank you.
I have completed all suggessted steps and it still doesn't work. This is very frustrating.
I paid for a version of PC TuneUp, which worked great on my computer (originally installed on 9/27/15), then I upgraded to Windows 10 and it will no longer run. I have uninstalled and reinstalled PC TuneUp and it will not open or run. Does anyone have any suggestions? Thank you.
Hello Marcy.
We certainly understand how something like this can really try your patience. You would have an email with instructions to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please get back to us for any further assistance. Thank you.