Hello Chet,
We regret for the inconvenience caused. On checking your account we could see that you have active product of AVG Internet Security for unlimited devices. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
If the issue persist, please get back with us we are here to help you.
Thank you.
Hello All, I received an automatic download Friday 4-07-17, saying it updated several features, not simply new virus/malware definitions. I activated "AVG Protection" - Unlimited Devices, 2 years on 3-17-17. The PCs dialog box states I have "18 days remaing on my license". If I log on to AVG.com, and look at my account info, it shows I have 707 days of subscription remaining, as it should. Is this something to be concerned about? Thanks, cbe
Hello Chet,
We regret for the inconvenience caused. On checking your account we could see that you have active product of AVG Internet Security for unlimited devices. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
If the issue persist, please get back with us we are here to help you.
Thank you.