Hello Steve,
From your account, I see that you have only one active AVG subscription (AVG Internet Security expires : 11/10/2017), also see that your AVG Tuneup already been expired on 4/13/2016. Please let us know if you have order ID for AVG Tuneup purchase which is valid until 2018. Please do not share your email address or license number here. I have sent you an email, you can reply to that email if you want to share AVG Tuneup license or if you have purchased it with a different email address.
Best regards,
Alok.
I have a paid for pctuneup until 2018. I also have AVG internet security, which expires in November. I recently bought PC total zen protection which stated it will give all protection until 2019. I ran the AVG remover as instructed and installed this product. However since although it performed … I had other crashes and memory problems. I therefore uninstalled this as it was only a few pounds and reinstalled mu paid internet security which workd fine. However when I try to reinstall my paid pctuneup it fails to install.I have a log file if this is of any help. Your ideas would be appreciated.
Hello Steve,
From your account, I see that you have only one active AVG subscription (AVG Internet Security expires : 11/10/2017), also see that your AVG Tuneup already been expired on 4/13/2016. Please let us know if you have order ID for AVG Tuneup purchase which is valid until 2018. Please do not share your email address or license number here. I have sent you an email, you can reply to that email if you want to share AVG Tuneup license or if you have purchased it with a different email address.
Best regards,
Alok.