Hello!
Started my pc today as usually. Opened steam, and out of nowhere AVG opens with this kind of message.
Name: Trojan Horse Generic_r.HOI
Location: c:\Program Files (x86)\ASUS\AXSP\1.01.02\PEbiosinterface32.dll
I am 100% sure that this is false positive, because it is a part of ASUS motherboard utilities.
Everytime i restart my pc AVG opens and says the same thing, So now my virus vault looks like a christmas tree.
I have already submitted it for analysis.
Is anybody else having this or is it just me.
sry for broken english.
Hello.
Having the same exact issue, started today at first boot.
-Tk
Hello John,
We apologize for the delay in responding to you. Thank you for your patience.
The issue has been fixed by our development team. Please check whether you are facing the same issue, so that we are happy to assist you better.
Thank you.
Hello Kalle,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also provide us the screenshot of the message that opens when you start your pc, so that we can assist you better in diagnose it. To take screenshot please have a look at the following article http://avgclick.me/getscreenshot .
Please feel free to contact us for any further assistance. Thank you.
Hello John,
We apologize for the delay in responding to you. Thank you for your patience.
The issue has been fixed by our development team. Please check whether you are facing the same issue, so that we are happy to assist you better.
Thank you.
@ Thomas K / Martin Sisson
Have a look @ this webpage (http://www.avg.com/submit-sample) & submit a sample.
AVG Guru
Hello.
Having the same exact issue, started today at first boot.
-Tk
Also having same issue. Really annoying that I have to register and comment here to get the solution. It shouldn't be kept a big secret. Please email this secret solution to the PEbiosinterface32.dll Trojan issue.
It doesn't run from Chrome, either.
Hello Kevin,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Hello Martin,
Sorry for the inconvenience caused.
Unfortunately we couldn't view the email address of yours in our record so we couldn't send you the email instructions from here.
We request you to contact our technical support via https://support.avg.com/support_contact_form?l=&retUrl=support_sales to get assistance regarding this and they will help you to get our additional support.
The link isn't going to a chat operative (tried in IE and Edge). Just "Loading…"
Will try again later.
Must admit I'm getting a bit miffed with AVG. First they remove the spam buttons from Outlook without warning (and I get inundated with it again), now this.
Alan, I have scanned the files individually using AVG, VirusTotal, and SpyBot. They are clean.
I will wait until I can speak with Chat support and if they insist on copies of the files then they can have them. I am not getting involved with the basic, first-line routine stuff when I already know the issue is with AVG having done those scans.
But thanks anyway 