Hi Linnet,
We're glad to clarify this for you.
From your description, it seems that you're being prompted to purchase TuneUp/Secure VPN in order to fix the detected performance & privacy issues.
To ensure this, share us the screenshot of the notification that prompts to pay additionally.
Upon checking your account, we see that you've an active subscription of AVG Internet Security alone. It doesn't include Secure VPN or TuneUp.
Internet Security is a protection program that helps us to protect the computer against emerging threats & hackers.
AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
Secure VPN helps to secure the network to which the computer is connected by encrypting it.
I paid for performance yet when I scan it still wants me to pay more.
Have 23 performance issues adn 4 privacy issues.
What did I bother to pay to deal with this and it's not working.
Have 23 performance issues adn 4 privacy issues.
What did I bother to pay to deal with this and it's not working.
Hi Linnet,
We're glad to clarify this for you.
From your description, it seems that you're being prompted to purchase TuneUp/Secure VPN in order to fix the detected performance & privacy issues.
To ensure this, share us the screenshot of the notification that prompts to pay additionally.
Upon checking your account, we see that you've an active subscription of AVG Internet Security alone. It doesn't include Secure VPN or TuneUp.
Internet Security is a protection program that helps us to protect the computer against emerging threats & hackers.
AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
Secure VPN helps to secure the network to which the computer is connected by encrypting it.