Hello Riccardo,
We are sorry to know this.
We will check and help you with this issue.
On checking your account, we could see the following AVG product being active: AVG Internet Security for Windows OEM (1 computer), valid until April 26, 2023.
Could you please share us the screenshot of AVG scan results in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/3PL6Es7
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello Riccardo,
We are sorry to know this.
We will check and help you with this issue.
On checking your account, we could see the following AVG product being active: AVG Internet Security for Windows OEM (1 computer), valid until April 26, 2023.
Could you please share us the screenshot of AVG scan results in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/3PL6Es7
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello,
I had already contacted AVG before. They referred me to AGV Support.
My scanning is working fine. Only on the latter with performance issues you don't pick it up. I get a no error message but a black screen