Hello Doug,
Thank you for reaching AVG Support channel. We are glad to clarify you.
AVG Internet Security is protection program which is used to provide complete security against viruses, malware and threats. When you initiate the smart scan, you will get suggestion to improve the speed of the device and also get additional products promotions.
In order to make aware of our other products and its use, this feature is added as a campaign. A lot of our customers benefited through this service. If you do not want to purchase AVG tuneup product and if you feel your device works at good speed, you can just ignore the pop-up. However, AVG Internet Security will provide complete protection for your device.
You can check complete protection status by running Deep scan in AVG Internet Security. If you wish to resolve the performance issues, you need to purchase AVG Tuneup subscription.
If you have any clarification, please do let us know. Thank you.
According to my Internet Security scans I have 1799 broken registry items and its asking if I what them removed but what are they and what do they do? Also 49 programs slowing down my PC. AVG is asking if I want to put these unnecessary apps to sleep for a faster computer. I really don't know what any of these programs are and should they be put to sleep?
Hello Patricia,
We are sorry for the inconvenience caused. We will check the issue with AVG Tuneup and help you to resolve it. Could you please explain whether you are unable to use any Tuneup feature (or) are you unable to activate AVG Tuneup?
Please explain your request in detail. So, we can check and help you to resolve it. Thanks.
My AVG TuneUp is not working
Hello Doug,
Thank you for reaching AVG Support channel. We are glad to clarify you.
AVG Internet Security is protection program which is used to provide complete security against viruses, malware and threats. When you initiate the smart scan, you will get suggestion to improve the speed of the device and also get additional products promotions.
In order to make aware of our other products and its use, this feature is added as a campaign. A lot of our customers benefited through this service. If you do not want to purchase AVG tuneup product and if you feel your device works at good speed, you can just ignore the pop-up. However, AVG Internet Security will provide complete protection for your device.
You can check complete protection status by running Deep scan in AVG Internet Security. If you wish to resolve the performance issues, you need to purchase AVG Tuneup subscription.
If you have any clarification, please do let us know. Thank you.