Hello Dylan,
We'd be glad to clarify this.
I'd like to clarify that performance issues are fixed by AVG TuneUp, which is a different product and not included in your AVG Internet Security subscription.
Also, we see that you're being prompted to purchase AVG Secure VPN, in order to fix the detected privacy issues, which is usual.
AVG Internet Security doesn't include AVG Secure VPN. Certain privacy issues require a Secure VPN license to fix them, both products need to be purchased separately & activated.
You can disable the promotional popup using this article (https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-popup-notifications).
Appreciate your understanding.
My scans constantly get stuck at performance issues step at 89% talking about its scanning programs slowing my computer down …and the constant pop ups telling me before the scans even done that my ip is visible or whatever else it maybe and you press resolve and it hits you with additional package fees for such things as vpn …I could've sworn that a vpn was sworn to me
Hello Dylan,
We'd be glad to clarify this.
I'd like to clarify that performance issues are fixed by AVG TuneUp, which is a different product and not included in your AVG Internet Security subscription.
Also, we see that you're being prompted to purchase AVG Secure VPN, in order to fix the detected privacy issues, which is usual.
AVG Internet Security doesn't include AVG Secure VPN. Certain privacy issues require a Secure VPN license to fix them, both products need to be purchased separately & activated.
You can disable the promotional popup using this article (https://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-popup-notifications).
Appreciate your understanding.