Hello Kirton,
We apologize for the inconvenience. The 'Protection' comes under the Zen product. Zen dashboard contains 'Protection' & 'Performance' components by default. Since you have purchased 'Protection' alone it is activated under the Zen and the 'Performance' became a trial version, The trial version of the 'Performance' will work for 15 days only. We request you to purchase the 'AVG performance', to continue using the benefits of the product.
Please visit the link https://support.avg.com/support_sales and click 'Chat Us Online' to reach our sales support team for purchase assistance.
Thank you.
I purchased AVG Protection Pro July 2015. In downloading AVG to my PC I get a message saying my Performance Pro has expired. Is Performance Pro separate from the Protection Pro package?
Hello Kirton,
We apologize for the inconvenience. The 'Protection' comes under the Zen product. Zen dashboard contains 'Protection' & 'Performance' components by default. Since you have purchased 'Protection' alone it is activated under the Zen and the 'Performance' became a trial version, The trial version of the 'Performance' will work for 15 days only. We request you to purchase the 'AVG performance', to continue using the benefits of the product.
Please visit the link https://support.avg.com/support_sales and click 'Chat Us Online' to reach our sales support team for purchase assistance.
Thank you.