Performance problem

what is the email for customer support so I can send the image

Hello John,

We regret the inconvenience caused. We'll look into this and help you.
Please share us the screenshot of the "AVG Antivirus engine server" CPU process consumption, so that we can check and help you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

The process named "AVG Antivirus engine server" is using 94 to 95 percent of my cpu and I can't end the process, my computer crashes when I try to do anything else, is there a way to end the process?
 

I have sent you an email asking for the screenshot.
Please check your inbox/spam for the email.
And revert with the screenshot for further assistance.

You can share the screenshot in this post it self, John
Follow the steps in this article to capture the screenshot :
https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Hello John,

We regret the inconvenience caused. We'll look into this and help you.
Please share us the screenshot of the "AVG Antivirus engine server" CPU process consumption, so that we can check and help you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

It's over one megabyte, it's 5.61