Performance Scan

Hi Joe,

We're glad to check & clarify this for you.
Could you share us the screenshot of the error message you're referring to?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!

Each time I run a scan the Viruses, malware and advanced issues complete.   The performance issues runs, locates 4 issues and when I attempt to resolve, a screen pops up that states I'm offline and there's no internet connection when I am connected.   This occurred 3x.




Hi Joe,

We're glad to check & clarify this for you.
Could you share us the screenshot of the error message you're referring to?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!