Performance [ssues

Hello Linda,

We're sorry for the inconvenience caused.
Please repair your AVG Internet Security as mentioned in this article, restart your computer once & check if the issue persists.
Keep us updated.

I did a scan and under performance issues it says online content is not available. Check internet connection… My internet is connected and works on all other programs. What is the problem and how do I fix it. Thank you

Hello Linda,

We're sorry for the inconvenience caused.
Please repair your AVG Internet Security as mentioned in this article, restart your computer once & check if the issue persists.
Keep us updated.

Thank you for writing us back, Linda.
We apologize for the inconvenience caused. We'll check and help you out.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

I uninstalled and reinstalled AVG. Still get same message. Everything else works fine. Will this affect my virus  protection

I have the same problem as Linda and have followed all the steps as you mentioned, with no improvement.
Is there anything else that I need to do to resolve this issue?
Kind regards
Johann

Hello Johann, 

We are glad to help you. We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.

I did what the article said  No change. Same message