Hello Jane,
We apologize for the inconvenience.
As you were using the trial version, once it got expired, the product became inactive. To use the free version, we suggest you to uninstall this expired trial version of AVG from your computer and install the free version from this link http://www.avg.com/us-en/avg-antivirus-free
Thank you.
Hello, my pro version test phase expired. I want to use only the free version for now.
But I can't use it anymore. Every time I open AVG after a very short time a purchasing request lays over the AVG window and I can't close it to use the AVG functions.
Hello Jane,
We are sorry to know that you are unable to run AVG Remover tool, could you please let us know the error message you receive when you try to run the AVG remover tool? And also all the security products have a remover tool, so that, all the traces of program can be removed, which will be useful for the fresh installation of the software.
Thank you.
AVG don't understand at all how difficult it is for you. They have designed it so. And don't believe you can uninstall AVG and load AVG free. I've been trying all evening. AVG can't be faulted for trying to sell stuff. They are a business after all. There are other providers out there, of course.
Oh, and AVG Remover doesn't work either. Why would AVG design a product to delete their products?
Hello Jane,
We apologize for the inconvenience.
As you were using the trial version, once it got expired, the product became inactive. To use the free version, we suggest you to uninstall this expired trial version of AVG from your computer and install the free version from this link http://www.avg.com/us-en/avg-antivirus-free
Thank you.