Hello Ellie,
We're glad to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android' and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.
I've given AVG Cleaner the necessary permissions for Deep Clean, but the app doesn't recognize that I've done it. What else can I do?
Hello Ellie,
We're glad to point you in the right direction.
We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android' and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Please refer this article to submit your queries using your mobile app.
Thank you for your understanding.