Perpetual "updating" loop

Monique, We apologize for the issue caused to you. To know more on this issue could you please provide the screenshot?

Thank you.

I have a subscription to Internet Security Unlimited. It works fine on my desktop but my laptop cannot update. It says "updating" but just continues to loop and never complete. I even let it set for several hours. I uninstalled AVG and reinstalled it. Then I logged into the account and it appears to have completed the setup but once again, goes into the "updating" loop.

I had that yesterday on my Laptop, I just re-started my laptop, then everything was fine. I have a totally different problem now. If you get the AVG Tune-up, make sure you don't erase your Downloads, it will erase ALL of your applications as well.

I had that yesterday on my Laptop, I just re-started my laptop, then everything was fine. I have a totally different problem now. If you get the AVG Tune-up, make sure you don't erase your Downloads, it will erase ALL of your applications as well.

Monique, For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Monique, We apologize for the issue caused to you. To know more on this issue could you please provide the screenshot?

Thank you.

@ Lisa Gates
Lisa, Have a look @ this AVG article (http://avgclick.me/RevertPCTchanges).
AVG Guru