Personal data. Protection not active

CASE 02629158
TODAY NONE OF THE AVG'S COMPONENTS ARE ACTIVE ANYMORE…!!!

Hello Francesco.

We are sorry for any inconvenience caused. Could you please let us know which AVG product did you purchased and trying to activate? We  tried to pull up your account details using the email address you used to contact us. But we are unable to find any details. We would request you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to get help with your issue. Thank you.

How to activate it?

It does not work anymore

Francesco, did you run the remover tool as described in my previous post and tried to re install AVG Internet security?

IT'S DONE
RESULTS :
COMPUTER PROTECTED
WEB PROTECTED
IDENTITY NOT PROTECTED
EMAIL PROTECTED
FIREWALL ACTIVE

ABOUT "IDENTITY NOT PROTECTED" AVG SAYS:  "COULD NOT FINISH AUTOMATIC STATE REPAIRE"

AND NOW? WHAT'S NEXT? TANKYOU GUYS

Hello Francesco.

We are sorry for any inconvenience caused. Could you please let us know which AVG product did you purchased and trying to activate? We  tried to pull up your account details using the email address you used to contact us. But we are unable to find any details. We would request you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to get help with your issue. Thank you.

Yes, yesterday i had a chat with a senior avg's tecnician, and he told me that my case was escalated to the developers, and that someone will let me know as soon as they've got somewere with my problem. BUT since then the problem got worst, now all the avg's component are inactive, not just the identity one.

Thank you for the confirmation.
You will get the email reply from our team but it will take some time.
Your patience is much appreciated.
I request you to try updating your AVG program once and check whether you get the other components in active state.
To update the AVG program please follow the instructions mentioned in this link: http://avgread.me/1TgZWYq .