Hi Alida,
We're glad to look into this & help you.
In order to proceed further, we've sent you an email.
Please find it in your inbox or spam & revert to us via it.
To whom do I report phishing/hacking/scamming emails?
Hello John,
We are sorry to know this.
We will check and help you with this concern.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
Hi Alida,
We're glad to look into this & help you.
In order to proceed further, we've sent you an email.
Please find it in your inbox or spam & revert to us via it.
Dear Sirs,
I had a email yesterday from you regarding an update I filled in the necesssary details regarding payment, but my card was declined, can you ensure me, this was not a scam, as I heard there was a scam on the internet regarding AVG