Hello Juan,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the phishing threat notification with view details.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Please refer the above article to create a screenshot.
Also please confirm it is a legit website.
We will certainly help you out.
Thank you and keep us updated.
Hi,
We have clients that have a donation form at the following URL:
https://secure.spiritualdirection.com/cye2022
and it is triggering a false positive for phishing. How can we get this addressed? Thanks.
Thank you for confirming, Juan.
If you are sure that the website is safe and believe AVG is falsely detecting it as a threat, I would request you to submit a false detection report to our developers. They will analyze and add the website to the white list.
Visit https://www.avg.com/en-us/false-positive-file-form to submit the report.
Thank you.
Hi Samuel,
Yes this is a legit website, it is powered by the donation platform Anedot, at https://anedot.com. Please let us know what is triggering the false positive so that we can fix it, thanks.
Hello Juan,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of the phishing threat notification with view details.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Please refer the above article to create a screenshot.
Also please confirm it is a legit website.
We will certainly help you out.
Thank you and keep us updated.
Hi Samuel,
Yes, this is a legit website, it is powered by https://anedot.com, a donation platform.
We would like to know what is triggering this false positive so that we can fix it. Thanks.