Phone administration

Android products
3

Hi Paul,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!

1

AVG claimed both Web Shield and Find my Device is off, yet both are on and in looking for help was told to make sure the AVG AntiVirus Device administration is on in the Security area.

I found 2 AVG AntiVirus Device administration listed, 1 is on, 1 is off, but I can't find any info if both are needed or if by chance 1 is bogus (hate to turn on to find out). Just trying to fix issues without messing up my phone.

2

Hi Paul,

We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!