Photoshop 5.5.exe deleted because of IDP.ALEXA.51

Viruses & Threats
6

Thank you for your quick answer. I have AVG free. 

Meanwhile I found the Photoshop.exe in the AVG quarantine, I restored it but soon AVG put it back in quarantine, again because IDP.ALEXA.51. So I can't start Photoshop anymore. 

At the same time also another program exe was deleted for the same reason, it is NetworkManager.exe. Perhaps it is usefull to know that this morning AVG has updated automatically.

here 2 Screenshots

http://www.dawawas.de/foto/screenshot-photoshop/b8270ke6hl0g

http://www.dawawas.de/foto/screenshot-photoshop/1ihoql2p4313

5

Hello Idila,
We regret for the inconvenience caused. We would like to know whether you have installed AVG free or a paid version on your system? Feel free to contact us for further assistance. Thank you.

1

Hallo

after 2 years I used my Photoshop 5.5 exe without problems on my computer, it been cancelled today by AVG because of IDP.ALEXA.51. Now I can't open anymore my Photoshop and also can't find no exe in the Photoshop folder of installation. What happened, what can I do?

Thank you for any help :)

3

Hello Idila,
We would like to know whether you have installed AVG free or a paid version on your system so that we can help you better?  If you have installed AVG free version please try to add your Photoshop files in AVG exception list. Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-exclude-file-folder-or-website-from-AVG-scanning  to add exception. Feel free to contact us for further assistance. Thank you.

4

Thank you for your quick answer. I have AVG free. 

Meanwhile I found the Photoshop.exe in the AVG quarantine, I restored it but soon AVG put it back in quarantine, again because IDP.ALEXA.51. So I can't start Photoshop anymore. 

At the same time also another program exe was deleted for the same reason, it is NetworkManager.exe. Perhaps it is usefull to know that this morning AVG has updated automatically.

here 2 Screenshots

http://www.dawawas.de/foto/screenshot-photoshop/b8270ke6hl0g

http://www.dawawas.de/foto/screenshot-photoshop/1ihoql2p4313

2

Hello Idila,
We are happy to see that your issues has been getting it sorted out. We really appreciate your valuable efforts which you tried to fix it. Thank you once again. Please feel free to get back to us for further issues with AVG. Aravindh Raman. AVG Customer Care.