Hello, I had both AVG Internet Security and Tuneup installed on our laptop until February of this year 2020. I periodically ran Tuneup to keep our machine running as best it can. We also used Programs such as Microsoft office suite, and Itunes regularily; the last time Adobe Photshop was used was August 2019. In February of this year I cancelled the AVG subscription for both Security and Tuneup. I did the AVG uninstall as directed, however there are still remnents of AVG in the Program Files and registry and worst of all Photoshop does not start. this past week I tried to run Photoshop and I get the "Windows cannot find error". I can manually start Photoshop if I change the name of .exe file.
Searching the web I find I am not the only one that has/had this problem.
Hello Roy,
We apologize for the inconvenience. We'll help you sort this.
Please let us know if you've made any changes using the AVG TuneUp before uninstalling it (changes such as putting the background applications to sleep) & tell us from when this issue started occurring.
Also, if you could share us the screenshot of the error message you're referring to, it'd be most helpful.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you for understanding. Keep us updated.
This worked…thank you
Yes, I probably had Photoshop put to sleep since we were not using it much.