Проблема с PIN AVG

Hello Артём,
We apologize for not replying in your language. The support is only in English. If you are comfortable with English, We  are glad to assist you with the same.
Thank you.

не могу разблокировать телефон , разблокировал PIN сим карты , разблокировал AVG пороль , а разблокировать PIN AVG не получается уже не знаю что делать ,помогите

Hello Артём,
We apologize for not replying in your language. The support is only in English. If you are comfortable with English, We  are glad to assist you with the same.
Thank you.

Hello Артём,
Thank you for replying in English.
We apologize for the inconvinience caused.
Please have a look at this article https://support.avg.com/SupportArticleView?l=en_US&urlName=Unlock-a-device-locked-by-AVG-AntiVirus-for-Android to unlock your mobile phone. If it fails please click on the following link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_Android_AVG_Antivirus&prod=AVG%20AntiVirus and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please feel free to get back to us for any issues with AVG.
Thank you.

I can not unlock your phone, SIM card blocked PIN unlock AVG flogged and unlock PIN AVG does not work do not know what to do, help