Pin lockout phone not registered

I was in the process of setting up account and locking apps when I returned later to finish its asking me for the shape to unlock then it switched to pin. I set neither yet. I go to my avg account and it says I have to reset pin through app on that phone and the phones not registered yet. Catch 22. I locked all apps and can’t even access settings to delete act.

Hello Laura,
We will check and help you with it.
It seems you have tried to set pin for App lock and trying to reset Antitheft Pin. Could you share the screenshot of page you see to have a better understanding?