Planned scans overdue

AVG Protection
1
Dear sir/madam,

Months ago we bought AVG Internet Security Unlimited. We detected that a planned scan is not executed when the planned scan was overdue after the PC was started up. In AVG Antivirus Free (2016 version) there it was possible to check a tick box so that a scan will be executed after startup of the PC when this scan was overdue. We have informed you about this issue. You told us that this feature was not available anymore in the 2017 version. Because this feature is urgently needed by us, can you tell us when this will be implemented again in the 2017 version? Otherwise we have to look around for another Internet Security program. Be aware of the high emergency of this.

Kind regards,
Alje Bakker
8

Hello sir/madam,

Thanks for your email. I seriously hope that this feature will come back in AVG very, very soon. Otherwise, as told you before, you are forcing me to leave AVG and to buy a product from your competitors. Can you give me feedback when this feature will be implemented again?

Kind regards,
Alje Bakker

7

Hello Alje,

We would like to inform you that, this was passed back to the management team however there is no ETA on when (if ever) this will be implemented. Thanks.

6

Hello Alje,
I have forwarded your request to our senior team. We will contact you once we receive a reply or in need of more information.
Best regards,
Alok.

3

Hello Alje,

We would like to inform you that, this was passed back to the management team however there is no ETA on when (if ever) this will be implemented. Thanks.

5

Alje, we have forwarded your request to our developers team. We do not have ETA (Estimated time of arrival) when this will be implemented.
Best regards,
Alok.

4

Hello sir/madam,

Thanks for your email. I seriously hope that this feature will come back in AVG very, very soon. Otherwise, as told you before, you are forcing me to leave AVG and to buy a product from your competitors. Can you give me feedback when this feature will be implemented again?

Kind regards,
Alje Bakker

2

Hello Alje,
I have forwarded your request to our senior team. We will contact you once we receive a reply or in need of more information.
Best regards,
Alok.