Please cancel my subscription

AVG Protection
3

Hello Ami,

I will help you to cancel the Automatic renewal for your AVG subscription. I see that you have a active AVG PC TuneUp till 2017.12.25 under a different email address. I have sent you a confirmation email regarding the automatic renewal to your registered email address, please check it.

1

Hi,
I recieved a mail telling me my subscription will be automatically renew.
This is an old PC that is not in use any more.
I couldnot do it via the site - the product is not there.
See below the mail I got.
The mail was sent to: schiff@013.net
We're keeping you covered!

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								<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="">
											<table border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr style="height: 20px;"><td colspan="4" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style="width: 15px;"> </td><td colspan="1" rowspan="1" style=""><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;"><img id="_x0000_i1025" alt="AVG" border="0" src="http://www.avg.com/stc/img/invoice-email/gms-invoice_avg_logo.jpg" style="display: block; height: auto; margin-left: 0px;"></img></span></span></td><td colspan="1" rowspan="1" style="width: 57.0%;"> </td><td colspan="1" rowspan="1" style=""> </td></tr><tr style="height: 35px;"><td colspan="4" rowspan="1" style="height: 35px;"> </td></tr></tbody></table>
											</td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: black;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 23.0pt;">We&#39;re keeping you protected </span></span></span></td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 10px;"><td colspan="1" rowspan="1" style="height: 10px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 15.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 14.0pt;">Your subscription will automatically extend for another 24 months</span></span></span></td><td colspan="1" rowspan="1" style="width: 15.0%;"> </td></tr></tbody></table>

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											</td></tr><tr style="height: 40px;"><td colspan="1" rowspan="1" style="height: 40px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style="">
														<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 5.0%;"> </td><td colspan="1" rowspan="1" style="">
																	<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Hello, Ami!</span></span></span></td></tr><tr style="height: 20px;"><td colspan="1" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Your subscription to <b><span style="font-family: verdana,sans-serif;">AVG Internet Security</span></b></span> expires on <b><span style="font-family: verdana,sans-serif;">December 25, 2017</span></b></span>, but you don&#39;t need to do anything.</span></td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Fifteen days before expiration, <b><span style="font-family: verdana,sans-serif;">we&#39;ll automatically extend your subscription</span></b></span> for you. Our current 2-year subscription price of 80.99 USD will be charged to the same credit/debit card you previously used to purchase your subscription. </span></span></td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Please note that our current subscription price may differ from your original purchase price (e.g., if taxes have changed or if you originally purchased during a promotion that has now expired).</span></span></span></td></tr><tr style="height: 35px;"><td colspan="1" rowspan="1" style="height: 35px;"> </td></tr></tbody></table>

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																	</td><td colspan="1" rowspan="1" style="width: 5.0%;"> </td></tr></tbody></table>

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														</td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>

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											</td></tr><tr style="height: 35px;"><td colspan="1" rowspan="1" style="height: 35px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: black;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 15.0pt;">Has your billing info changed?</span></span></span></td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">If your payment card has changed or expired, your billing address differs from your living address, or you&#39;d like to update your subscription settings, please <a href="http://www.avg.com/upgrade?lic=SU1FVFEtSEtVS1AtVDM5RE4tQTM2UlItR1NROVktTUZPRTk=&amp;ecid=em-ish-re-Renewal-45-pre-Autobilling-" size="3" title="extend your subscription" target="_blank"><u><span style="color: #009AEF;">extend your subscription here</span></u></a>.</span></span></span></td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 10.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Renewing before expiration isn&#39;t a problem, either. Your new subscription will simply start once the current one finishes. So there&#39;s absolutely no lapse in your coverage.</span></span></span></td><td colspan="1" rowspan="1" style="width: 10.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style="">
														<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr style="height: 35px;"><td colspan="3" rowspan="1" style="height: 35px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: black;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 15.0pt;">About your subscription</span></span></span></td><td colspan="1" rowspan="1" style=""> </td><td colspan="1" rowspan="1" style=""> </td></tr><tr style="height: 12px;"><td colspan="3" rowspan="1" style="height: 12px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;"><a color="#5c707b" face="Verdana, Geneva, sans-serif" href="http://www.avg.com/subscription" size="3" target="_blank" title="Learn more about AVG subscriptions here."><u><span style="color: #009AEF;">Learn more about AVG subscriptions here.</span></u></a></span></span></td><td colspan="1" rowspan="1" style=""> </td><td colspan="1" rowspan="1" style=""> </td></tr><tr style="height: 35px;"><td colspan="3" rowspan="1" style="height: 35px;"> </td></tr></tbody></table>

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														</td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>
											</td></tr><tr style="height: 30px;"><td colspan="1" rowspan="1" style="height: 30px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Have a great day!</span></span></span></td></tr><tr style="height: 5px;"><td colspan="1" rowspan="1" style="height: 5px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Your AVG Team</span></span></span></td></tr><tr style="height: 15px;"><td colspan="1" rowspan="1" style="height: 15px;"> </td></tr><tr style="height: 20px;"><td colspan="1" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 8.0pt;">To cancel your subscription, please <a href="http://www.avg.com/subscription-cancel?O=AOx%2BiaJuTpUa%2B7Gu33ns26HCQVxzB%2FFgWzwkCoYI0Ho%3D" target="_blank"><u><span style="color: #5C707B;">click here</span></u></a></span></span></span></td></tr><tr style="height: 20px;"><td colspan="1" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr style="height: 15px;"><td colspan="1" rowspan="1" style="height: 15px;"> </td></tr><tr style="height: 15px;"><td colspan="1" rowspan="1" style="height: 15px;"> </td></tr></tbody></table>

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We're keeping you covered!

					<table border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr style="height: 1px;"><td colspan="3" rowspan="1" style="height: 1px;"> </td></tr><tr><td colspan="1" rowspan="1" style="width: 1px;"> </td><td colspan="1" rowspan="1" style="">
								<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="">
											<table border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr style="height: 20px;"><td colspan="4" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style="width: 15px;"> </td><td colspan="1" rowspan="1" style=""><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;"><img id="_x0000_i1025" alt="AVG" border="0" src="http://www.avg.com/stc/img/invoice-email/gms-invoice_avg_logo.jpg" style="display: block; height: auto; margin-left: 0px;"></img></span></span></td><td colspan="1" rowspan="1" style="width: 57.0%;"> </td><td colspan="1" rowspan="1" style=""> </td></tr><tr style="height: 35px;"><td colspan="4" rowspan="1" style="height: 35px;"> </td></tr></tbody></table>
											</td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: black;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 23.0pt;">We&#39;re keeping you protected </span></span></span></td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 10px;"><td colspan="1" rowspan="1" style="height: 10px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 15.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 14.0pt;">Your subscription will automatically extend for another 24 months</span></span></span></td><td colspan="1" rowspan="1" style="width: 15.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 40px;"><td colspan="1" rowspan="1" style="height: 40px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style="">
														<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 5.0%;"> </td><td colspan="1" rowspan="1" style="">
																	<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Hello, Ami!</span></span></span></td></tr><tr style="height: 20px;"><td colspan="1" rowspan="1" style="height: 20px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Your subscription to <b><span style="font-family: verdana,sans-serif;">AVG Internet Security</span></b></span> expires on <b><span style="font-family: verdana,sans-serif;">December 25, 2017</span></b></span>, but you don&#39;t need to do anything.</span></td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Fifteen days before expiration, <b><span style="font-family: verdana,sans-serif;">we&#39;ll automatically extend your subscription</span></b></span> for you. Our current 2-year subscription price of 80.99 USD will be charged to the same credit/debit card you previously used to purchase your subscription. </span></span></td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Please note that our current subscription price may differ from your original purchase price (e.g., if taxes have changed or if you originally purchased during a promotion that has now expired).</span></span></span></td></tr><tr style="height: 35px;"><td colspan="1" rowspan="1" style="height: 35px;"> </td></tr></tbody></table>

																	<div style=""> </div>
																	</td><td colspan="1" rowspan="1" style="width: 5.0%;"> </td></tr></tbody></table>

														<div style=""> </div>
														</td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 35px;"><td colspan="1" rowspan="1" style="height: 35px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: black;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 15.0pt;">Has your billing info changed?</span></span></span></td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">If your payment card has changed or expired, your billing address differs from your living address, or you&#39;d like to update your subscription settings, please <a href="http://www.avg.com/upgrade?lic=SU1FVFEtSEtVS1AtVDM5RE4tQTM2UlItR1NROVktTUZPRTk=&amp;ecid=em-ish-re-Renewal-45-pre-Autobilling-" size="3" title="extend your subscription" target="_blank"><u><span style="color: #009AEF;">extend your subscription here</span></u></a>.</span></span></span></td><td colspan="1" rowspan="1" style="width: 4.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 10.0%;"> </td><td colspan="1" rowspan="1" style=""><span style="color: #5C707B;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;">Renewing before expiration isn&#39;t a problem, either. Your new subscription will simply start once the current one finishes. So there&#39;s absolutely no lapse in your coverage.</span></span></span></td><td colspan="1" rowspan="1" style="width: 10.0%;"> </td></tr></tbody></table>

											<div style=""> </div>
											</td></tr><tr style="height: 26px;"><td colspan="1" rowspan="1" style="height: 26px;"> </td></tr><tr><td colspan="1" rowspan="1" style="">
											<table border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr><td colspan="1" rowspan="1" style="width: 4.0%;"> </td><td colspan="1" rowspan="1" style="">
														<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100.0%;"><tbody><tr style="height: 35px;"><td colspan="3" rowspan="1" style="height: 35px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="color: black;"><span style="font-family: verdana,sans-serif;"><span style="font-size: 15.0pt;">About your subscription</span></span></span></td><td colspan="1" rowspan="1" style=""> </td><td colspan="1" rowspan="1" style=""> </td></tr><tr style="height: 12px;"><td colspan="3" rowspan="1" style="height: 12px;"> </td></tr><tr><td colspan="1" rowspan="1" style=""><span style="font-family: verdana,sans-serif;"><span style="font-size: 10.0pt;"><a color="#5c707b" face="Verdana, Geneva, sans-serif" href="http://www.avg.com/subscription" size="3" target="_blank" title="Learn more about AVG subscriptions here."><u><span style="color: #009AEF;">Learn more about AVG subscriptions here.</span></u></a></span></span></td><td colspan="1" rowspan="1" style=""> </td><td colspan="1" rowspan="1" style=""> </td></tr><tr style="height: 35px;"><td colspan="3" rowspan="1" style=""></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table>
2

Hello Ami,

I will help you to cancel the Automatic renewal for your AVG subscription. I see that you have a active AVG PC TuneUp till 2017.12.25 under a different email address. I have sent you a confirmation email regarding the automatic renewal to your registered email address, please check it.