Please connect to your internet to use your vpn

thank you for the quick reply. it worked on its own, it's sometimes working, other times not.

but the one on my android is not working, i have ultimate installed, it just says "connecting" and nothing else happens.
is there a solution?

Hello Mark. 
We're sorry for the inconvenience caused and we appreciate your efforts in trying to resolve the issue.
Could you try connecting to a different network connection (WiFi or wired) and check if that resolves the issue.

I can't connect to AVG VPN (I have the AVG Ultimate subscription).

It keeps telling me "please connect to your internet to use your vpn"

I tried:

  • 2 different DNS Server Addresses
  • uninstalled and re-installed the software
  • restarted the laptop
  • turned off AVG Internet Security Enhanced Firewall
Need a permanent solution ASAP.

Thanks.

Installed the app, troubleshooting lead to the following error: JPGX5A