Hello, Carolyn.
When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. We have sent an email notification regarding the automatic renewal to your registered email address on 27th April 2018. The automatic extension can be disabled up to 16 days prior to the start of the next subscription period.
However, I have forwarded your refund request to the concerned team. They will process it and get back to you via email with a confirmation. Appreciate your patience in the meantime.
Thanks.
Asking for immediate refund of charges. I do not have AVG and do not want or need tuneup.
Hello, Carolyn.
When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. We have sent an email notification regarding the automatic renewal to your registered email address on 27th April 2018. The automatic extension can be disabled up to 16 days prior to the start of the next subscription period.
However, I have forwarded your refund request to the concerned team. They will process it and get back to you via email with a confirmation. Appreciate your patience in the meantime.
Thanks.