Please I am really upset, as I was apparently on an insecure website and lost my phone dialing capab

General discussion
6

check with the service it maybe down, or have  you check your data allocation?

5

Hi Jonas,

We're sorry for the discomfort this has caused you.
For further assistance in this regard, we recommend that you contact our designated mobile team directly.
Please visit this link to contact our mobile team via email.
Thank you for understanding in advance!

1

I was on an insecure website, possibly with a virus which disconnected my Internet connection and I couldn't dial up any more as it automatically disconnected with a beep sound.
After struggling with Tune-up and switching the phone off and on several times, and going through settings and connecting to data roaming, I got connected to the Internet again, but I still am unable to call any phone number. 
Please help guide me through what I should do. I am extremely upset. I will be very grateful for any advice or guidance how I could get my phone connected again so I could make phone calls!

3

Hello Kaniel,



We are glad to help you.

We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.https://support.avg.com/support_ask
Thank you for your understanding.

2

Hi Jonas,

We're sorry for the discomfort this has caused you.
For further assistance in this regard, we recommend that you contact our designated mobile team directly.
Please visit this link to contact our mobile team via email.
Thank you for understanding in advance!

4

check with the service it maybe down, or have  you check your data allocation?