Hello Kyle,
We regret for the inconvenience caused. We respect your commitment for solving this problem. We would request you to run AVG 2016 remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
Hello i bought a year subscription to AVG Zen i got the whole package the tuneup and protection , but after a week of it working perfectly cleaning my computer and keeping it safe all of a sudden it does not start up with windows, i have windows 10 i cant click my shortcut i cant run as admin it wont let me do anything with the program my computer tells me its outdated and i have no protection , the first time this happend i used ur uninstaller and reinstalled everything and it worked… but once again i loged in today and its doing the same thing… i paid for my service and it keeps not working randomly i need help plz
Hello Kyle,
We regret for the inconvenience caused. We respect your commitment for solving this problem. We would request you to run AVG 2016 remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
We regret for the inconvenience caused. We respect your commitment for solving this problem. We would request you to run AVG 2016 remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
Kyle, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
AVG Guru
- Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.
7. Complete the installation and restart your computer.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.