Pls help, i have problem on subscription

AVG Performance
7

Hello Faruk,

We appreciate your efforts. Have you tried with different browser?

If so, please contact our sales support http://avgclick.me/AVGsales via online chat to assist you further.

1

i tried to renew my subscription for hours but i cannot, got stuck at loading forever. First i tried today around 16.00 i got this persist loading screen. i thought it would be the problem on website so i stop trying and came back again around 23.00 but the problem is still here. the attachment is what i have. pls help 

User-added image

2

Hello Faruk,

We appreciate your efforts. Have you tried with different browser?

If so, please contact our sales support http://avgclick.me/AVGsales via online chat to assist you further.

3

Faruk, 

We are renovating AVG MyAVG account and this doesn't impact the functionality of your products nor it doesn't affect managing your subscriptions. Hence, you're receiving this message. 

Thank you.

4

Hello Faruk, 
We would like to inform you that AVG monthly subscriptions are being discontiued in the recent days. 
We request you to renew the product for a year and our Sales team will help you with the renewal at available discount offers. 
Click here (https://support.avg.com/support_sales_chat?l=en) to contact them directly. Thank you.



 

5

Thank you for sharing us the screenshot, Faruk. 

The message on your AVG account is just to notify you about the ongoing action. It doesn't interfere with purchasing subscriptions.

To make this process easier, we'd suggest you to reach our sales team to subscribe to an annual subscription at a discounted price.

You can also try visiting the website in incognito mode (private browsing - Press Ctrl + Shift + N keys together), if you prefer to do it on your end.

6

Faruk, we appreciate your efforts so far. 

We request you to contact our Sales and billing to renew the product at a discounted price: 
https://support.avg.com/support_sales_chat?l=en

Thank you.