Hi Jill,
We will help you in this.
Could you share us the screenshot of the pop up message?
And also make sure you click the 'See Details' before taking the screenshot.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I have an adware virus on my laptop and keep receiving lots of popups. I have run AVG and they haven't found anything. The virus seems to be from pointcaptchaspot.com. Any advice?
Thank you for letting us know, Jill
If you get the pop up again, refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi, I have just done a windows update and I have deleted all the popups unfortunately. The update seems to have stopped the popups from appearing. I will see if more pop up and will screenshot these.
Appreciate your efforts in sharing us the screenshot, Jill.
Upon checking it, we see that you're receiving notifications from a website that has been accessed through Chrome.
In this regard, we'd suggest you to follow the steps mentioned in this article to manage this notifications.
Thank you very much - that has been great help.