Pop menu after running running quick scan with performance issues

AVG Protection
3

Hi Ruth,

We're glad to look into this & help you.
For better clarity, share us the screenshot of the scan results that shows the performance issues. 
Also, clarify whether you've used a different email address to subscribe AVG. Reason being, we're unable to find any license under the email address that you've used to reach us here.
Note : It isn't recommended to share the account info over this public post.

1

I have run the quick scan option on a newly re-installed Windows 10 version (after a blue screen of death episode) on a relatively new laptop
The performance option came with 3 issues
System Junk
Broken registry
Programs slowing down computer

I can only resolve all the items and not pick individual ones.  I am uncertain what the implications are for resolving the programs slowing down the computer bit as it talks of removing unnecessary Apps… Some look reasonably necessary to me eg Microsoft 365 EN US and Microsoft Edge

What are the implications for removing the junk and fixing the broken registry items.  I am quite nervous of doing anything following the blue screen of death that followed seemingly enacting a very recent windows update

2

Hi Ruth,

We're glad to look into this & help you.
For better clarity, share us the screenshot of the scan results that shows the performance issues. 
Also, clarify whether you've used a different email address to subscribe AVG. Reason being, we're unable to find any license under the email address that you've used to reach us here.
Note : It isn't recommended to share the account info over this public post.